Important Tips Comfort Hotel Kyoto Horikawagojo

Check-in and Check-out

Check-in time starts from 03:00 pm. If you expect to arrive late, you must contact the property directly in advance to prevent cancellation. Check-out is required by 10:00 am.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property's policies. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and cannot be guaranteed. The property accepts both credit cards and cash. Safety features at the property include a fire extinguisher.

Check-in Procedure

Front desk staff will meet and check in guests upon arrival at the property. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

One child 12 years old or younger may stay free per registered adult when sharing the parent or guardian's room and using existing bedding. According to regulations of the Japanese Ministry of Health, Labour, and Welfare, all international guests must provide their passport number and nationality when registering at any lodging facility, including inns, hotels, and motels. Lodging operators are required to photocopy passports of all registered guests and keep these copies on file. The property is welcoming to guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A city tax may be collected on-site, ranging from JPY 100 to JPY 10,000 per person, per night, depending on the nightly room rate. Additional exemptions may apply. For more information, guests should contact the property using the details provided in the reservation confirmation received after booking. All charges listed are based on information supplied by the property.

Optional Fees

Early check-in may be available for an additional fee, subject to availability. Late check-out may also be possible for a fee, depending on availability. The list of fees and deposits may not be exhaustive. Taxes may not be included and are subject to change.