Important Tips for Onhann Hotel

Check-in and Check-out

Check-in is available from 02:00 pm until 02:00 am. For arrivals after this period, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property policy. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in, may incur extra fees, and are not guaranteed. The property accepts payments by credit cards, debit cards, and cash. Cashless payment options are offered. Noise-free rooms are not guaranteed. Safety measures at the property include the presence of a fire extinguisher and a smoke detector.

Check-in Process

Front desk staff will welcome and check in guests upon arrival.

Pets

Pets and service animals are not permitted at this property.

Cleaning and Safety Measures

The property states that enhanced cleaning and guest safety practices are in effect. Cleaning and disinfection are carried out using an electrostatic sprayer, and disinfectant is applied throughout the property. Frequently touched surfaces are disinfected between stays, and bed linens and towels are washed at a minimum temperature of 60°C/140°F. Guestroom doors are sealed after cleaning. Personal protective equipment, including masks, is provided to guests. Social distancing measures are implemented, staff members wear personal protective equipment, and staff undergo periodic temperature checks. Temperature checks are also available for guests. Hand sanitizer is supplied for guests, and cashless payment methods are offered for all transactions. Contactless room service is provided, and masks are mandatory in public areas. Contactless check-in and check-out options are available. Enhanced food service safety procedures are in place, and individually wrapped food items are offered at breakfast, lunch, and dinner, as well as through room service. Each guestroom remains unoccupied for at least 24 hours between stays. The property confirms that it follows the cleaning and disinfection guidelines of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Fees and Extras

The property may charge additional fees and deposits at the time of service, check-in, or check-out. A fee is applied for continental breakfast, set at approximately TRY 40 for adults and TRY 40 for children. The list of possible fees and deposits is not exhaustive and may not include applicable taxes, and amounts are subject to change.