Important Tips The Kingsbury Colombo

Check-in and Check-out

Check-in is available from 02:00 pm. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in, may incur extra charges and cannot be guaranteed. The property’s tax ID is 104029140-7000. Payment methods accepted at the property include credit cards, debit cards and cash. Safety features at the property include a fire extinguisher, smoke detector, security system and first aid kit. Cultural norms and guest policies can differ by country and by property; the policies listed are set by the property.

Transfer Arrangements and Check-in Procedure

The property offers airport and train station transfers for an additional fee. To arrange pick-up, guests must contact the property at least 24 hours before arrival using the contact details provided in the booking confirmation. Front desk staff will receive guests on arrival. For any inquiries, guests should use the contact information given in the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Reservations are required for massage and spa treatments and should be made by contacting the hotel before arrival using the contact details on the booking confirmation. One child aged 3 years or younger can stay at no extra cost when sharing the parent or guardian’s room and using existing bedding. Only registered guests are allowed in the guestrooms. Connecting or adjoining rooms are available but subject to availability and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not permitted at this property. Contactless check-out is available.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A deposit of LKR 10000 per day is required. There is a mandatory New Year’s Eve (December 31) gala dinner fee of LKR 15000 per adult and LKR 7500 per child. All mandatory charges listed are provided by the property. The property applies a compulsory gala dinner fee per room on December 31.

Optional Fees

Optional charges include a fee for buffet breakfast of approximately LKR 4300 for adults and LKR 2150 for children. The airport shuttle is available for about LKR 9800 per vehicle one-way. The airport shuttle fee per child from 2 to 10 years old is LKR 9800 one-way. Early check-in and late check-out may be available for an additional fee and are subject to availability. The rollaway bed fee is LKR 7952 per night. The list of fees and deposits may not be exhaustive, and amounts can change and may not include tax.