Important Tips Sheraton Colombo Hotel

Check-in and Check-out

Check-in starts from 3:00 pm. For late check-in, guests should contact the property or their booking provider in advance to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card or cash deposit to cover incidental expenses. Special requests depend on availability at check-in, may involve extra charges and are not guaranteed. The property accepts payment by credit cards, debit cards and cash. Safety measures at the property include the presence of a fire extinguisher. The property follows the cleaning and disinfection procedures of Commitment to Clean (Marriott).

Check-in Process

Front desk staff will welcome guests upon arrival at the property. Information provided by the property may be translated using automated translation tools.

Important Information

Pool access is available from 8:00 AM to 8:00 PM. Connecting or adjoining rooms are available and are subject to availability; these can be requested by contacting the property using the phone number on the booking confirmation.

Fees and Extras

Optional fees include a buffet breakfast fee of approximately LKR 6000.00 for adults and LKR 3000.00 for children, and a rollaway bed fee of LKR 6450.0 per night. The listed fees may not be exhaustive, may not include taxes and are subject to change.