Important Tips Nyne Hotels Lake Lodge - Colombo

Check-in and Check-out

Check-in is available from 02:00 pm until 12:00 am. For late check-in, guests should contact the property directly to prevent cancellation. Check-out is required by 11:00 am.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be required to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental costs. Special requests are subject to availability at check-in and may result in extra charges; these requests are not guaranteed. The property accepts payment by credit cards, debit cards, and cash. Cashless transaction options are available. Safety equipment at the property includes a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit.

Check-in Procedures and Transfers

The property provides airport transfer services for an additional fee. Guests must contact the property with their arrival details before traveling, using the contact information on the booking confirmation. The property does not provide check-in service after hours. To arrange check-in, guests must contact the property at least 72 hours prior to arrival using the details on the booking confirmation. Guests are required to contact the property in advance to receive check-in instructions. Front desk staff will meet and check in guests upon arrival. Information supplied by the property may be translated through automated translation tools.

Additional Information

Pets are not permitted at this property, and service animals are also not allowed. Cashless payment methods can be used for all transactions.