Important Tips NH Collection Colombo

Check-in and Check-out

Check-in is available from 2:00 pm until 12:00 am. For arrivals after this period, guests should contact the property or their booking provider in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements and Policies

Additional charges for extra persons may apply and vary according to the property’s policy. At check-in, guests may be required to present a government-issued photo ID along with a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in and may incur extra charges; they cannot be guaranteed. The property accepts payment by credit cards, debit cards, and cash. The hotel operates a grey water recycling system. Noise-free guestrooms are not guaranteed. Safety features at the property include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Cultural norms and guest policies may differ by country and by property, and the policies listed are established by the property.

Check-in Instructions

Front desk staff will welcome guests upon arrival. Information provided by the property may be translated using automated translation tools. The property is a certified Sri Lanka Tourism Level 1 establishment, a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Important Information You Need to Know

Connecting or adjoining rooms are available and are subject to availability; they can be requested by contacting the property using the contact details on the booking confirmation. Pets and service animals are not permitted at this property. A car is required for transportation to and from the property. Contactless check-in and contactless check-out are available.

Fees and Extras

Optional fees include a buffet breakfast fee of approximately USD 13 for adults and USD 6.5 for children. Early check-in may be available for a fee, subject to availability. The rollaway bed fee is USD 26.87 per night. The list of fees and deposits may not be exhaustive, and amounts may not include tax and are subject to change.