Important Tips Mandarina Colombo

Check-in and Check-out

Check-in is available from 2:00 pm until 12:00 pm. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be required to present a government-issued photo ID along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in and may involve extra charges; they cannot be guaranteed. The minimum age to check in during Spring Break is 18 years. The name on the credit card used at check-in for incidentals must match the primary name on the reservation. The property accepts payment by credit cards, debit cards, and cash. Parties and events are permitted on the premises. Safety equipment at the property includes a fire extinguisher, a smoke detector, and a first aid kit. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm if they can be allocated an appropriate room.

Check-in Special Instructions

The property provides airport transfer services for an additional charge. To arrange pick-up, guests must contact the property 48 hours before arrival using the contact details provided in the booking confirmation. Front desk staff will welcome guests upon arrival. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

The property has a policy of refusing certain reservations made for group events or parties, including pre-wedding stag or bachelor and hen or bachelorette gatherings. Pool access is available from 8:00 AM to 8:00 PM. One child aged 6 years or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in the guestrooms. Pets and service animals are not allowed at this property. Alcohol is neither served nor allowed on the premises.

Fees and Extras

Optional fees include a charge for buffet breakfast of approximately USD 10 for adults and USD 5 for children. The airport shuttle service costs USD 50 per vehicle each way, with a maximum occupancy of 3 passengers. Early check-in may be offered for a fee, subject to availability. Late check-out may also be available for a fee, subject to availability. The rollaway bed fee is USD 45.0 per day. The list of fees and deposits may not be exhaustive, and amounts may not include taxes and are subject to change.