Important Tips Hilton Colombo Residence

Check-in and Check-out

Check-in is available from 3:00 pm. In case of late check-in, guests should contact the booking provider or the property directly to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. At check-in, guests may be asked to present government-issued photo identification along with a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in, may incur extra charges, and cannot be guaranteed. The property accepts payments by credit cards, debit cards, and cash. The property uses a grey water recycling system and eco-friendly cleaning products. Safety features at the property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. The property confirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Check-in Special Instructions

The property provides transfers from the train station for an additional fee. To arrange pick-up, guests must contact the property 48 hours before arrival using the contact details provided in the booking confirmation. To organize check-in, guests must contact the property at least 24 hours prior to arrival using the information in the booking confirmation. Guests are required to contact the property in advance for check-in instructions. Front desk staff will welcome guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Important Information You Need to Know

Pets are not allowed at this property, and service animals are also not permitted. Contactless check-in and contactless check-out are available.

Fees and Extras

Optional fees include approximately LKR 2050 per person for full breakfast. In-room wired internet is available for about LKR 3.50 per night, subject to change. The airport shuttle is offered at about LKR 7600 per person each way. Early check-in and late check-out may be available for a fee, subject to availability. Rollaway beds are available for approximately LKR 4700.0 per night. The listed fees and deposits may not be exhaustive, may not include tax, and are subject to change.