Important Tips Cinnamon Life at City of Dreams

Check-in and Check-out

Check-in is available from 2:00 pm. For late check-in, guests should contact the property directly in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and can vary according to the property’s policy. A government-issued photo ID and a credit card may be required at check-in to cover incidental charges. Special requests are subject to availability at check-in, may incur extra fees, and cannot be guaranteed. The property accepts payment by credit cards and cash. Safety measures at the property include a fire extinguisher.

Check-in Instructions

The property does not provide after-hours check-in. Front desk staff will receive guests on arrival at the property. Information supplied by the property may be translated using automated translation tools.

Important Information

Reservations are required for massage services and spa treatments and must be arranged by contacting the hotel before arrival using the contact details on the booking confirmation. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the number on the booking confirmation. Pets and service animals are not permitted at this property.

Fees and Extras

Optional fees include a buffet breakfast fee of approximately LKR 6250 for adults and LKR 3125 for children. The airport shuttle fee is LKR 31245.68 per vehicle, with a maximum occupancy of 4 passengers. The rollaway bed fee is LKR 10500.0 per night. The listed fees may not be exhaustive, may exclude taxes, and are subject to change.