Important Tips for Cinnamon Lakeside Colombo

Check-in and Check-out

Check-in is available from 2:00 pm. For late check-in, guests should contact the booking provider or the property directly to prevent cancellation. Check-out is until 12:00 pm.

Check-in Requirements and Policies

Additional charges for extra persons may apply and depend on the property's policies. At check-in, guests may be required to present a government-issued photo ID and a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and are not guaranteed. The property accepts credit cards, debit cards, and cash. A grey water recycling system is used at this property. Safety equipment at the property includes a fire extinguisher, smoke detector, security system, and first aid kit. Some outdoor areas, such as balconies, patios, and terraces, may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. Cultural norms and guest policies can vary by country and by property, and the policies listed are set by the property.

Airport Transfer and Check-in Instructions

The property provides airport transfer services for an additional fee. To arrange an airport pick-up, guests must contact the property 24 hours before arrival using the contact details provided on the booking confirmation. Front desk staff will meet guests on arrival at the property. Information supplied by the property may be translated using automated translation tools.

Usage Information

Pool access is available from 6:00 AM to 9:00 PM. Reservations are required for massage services and spa treatments and should be made by contacting the hotel before arrival using the contact information on the booking confirmation. Children 6 years old and under can stay at no additional charge when sharing the parent or guardian's room and using existing bedding. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available, subject to availability, and can be requested by contacting the property using the phone number on the booking confirmation. Pets and service animals are not allowed at this property. Parking height restrictions are in place.

Fees and Extras

Optional fees include a buffet breakfast charge of approximately LKR 4838 for adults and LKR 2419 for children. The airport shuttle service costs LKR 12392.75 per vehicle each way. Late check-out may be available for an additional fee and is subject to availability. The listed fees and deposits may not be complete and might not include taxes, and they are subject to change.