Important Tips Vida Emirates Hills

Check-in and Check-out

Check-in is available from 3:00 pm until 12:00 am. For late check-in, guests should contact the property in advance to avoid cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property policy. At check-in, guests must present government-issued photo identification and a credit card, debit card, or cash deposit to cover incidental charges. Special requests are subject to availability at check-in, may incur extra fees, and cannot be guaranteed. The property accepts credit cards, debit cards, and cash. The property may pre-authorize the guest’s credit card before arrival. Safety equipment at the property includes a fire extinguisher, smoke detector, security system, and first aid kit. Cultural norms and guest policies can differ by country and property, and the policies listed are set by the property.

Check-in Instructions

To arrange check-in, guests must contact the property at least 72 hours before arrival using the details on the booking confirmation. Guests are required to contact the property in advance to receive check-in instructions. Front desk staff will welcome guests upon arrival. Information provided by the property may be translated using automated translation tools. Guests must obtain approval from the property before bringing pets. Pets are not allowed for stays of 15 nights or longer. Proof of pet vaccination must be shown at check-in. Pet owners must be present in the guestroom during housekeeping, and additional pet-related restrictions may apply.

Important Information

Only registered guests are permitted in the guestrooms. The property allows pets only in designated rooms and enforces other pet restrictions; surcharges apply and are detailed in the fees section. Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Fees and Extras

Guests will be required to pay certain charges at the property, which may include applicable taxes: a city-imposed tax of 15.00 per accommodation, per night. A tourism fee is also charged at the property: 15.00 for the first bedroom per night, increasing by 15.00 per night for each additional bedroom. These charges reflect information provided by the property. Optional fees include a buffet breakfast fee of approximately 100 for adults and 50 for children, and a pet fee of 150 per pet, per stay. The list of fees may not be exhaustive, and fees and deposits may exclude tax and are subject to change.