Important Tips Rixos Premium Dubai JBR

Check-in and Check-out

Check-in time starts from 03:00 pm. For late arrivals, guests should contact the booking provider or the property directly to prevent cancellation. Check-out is required by 12:00 pm.

Check-in Requirements and Policies

Additional charges for extra persons may apply and can vary depending on the property’s policy. Guests must present a government-issued photo ID and a credit card, debit card, or cash deposit at check-in to cover incidental charges. Special requests are subject to availability at check-in, may incur extra costs, and cannot be guaranteed. The name on the credit card used at check-in for incidentals must match the primary name on the guestroom reservation. The property accepts payment by credit cards, debit cards, and cash. Cashless payment options are available. The property uses eco-friendly cleaning products. Safety features include a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards. The property follows the cleaning and disinfection guidelines of ALLSAFE (Accor Hotels). Cultural norms and guest policies can differ by country and by property, and the policies listed are set by the property. Identification is required for all guests at check-in, regardless of age. Unregistered visitors are not permitted in guestrooms.

Check-in Special Instructions

The property provides airport transfer services, and surcharges may apply. To arrange airport pick-up, guests must contact the property at least 48 hours before arrival using the contact details in the booking confirmation. Front desk staff will receive guests upon arrival. For any inquiries, guests should contact the property using the information on the booking confirmation. Information supplied by the property may be translated using automated translation tools.

Important Information You Need to Know

Reservations are required for massage and spa treatments and should be made by contacting the hotel prior to arrival using the contact information on the booking confirmation. One child aged 1 year or younger can stay free of charge when sharing the parent or guardian’s room and using existing bedding. Only registered guests are permitted in guestrooms. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Mandatory Fees

Guests will be required to pay certain charges at the property, and these fees may include applicable taxes. The New Year’s Eve (December 31) gala dinner fee is ⃂ 3199 per adult and ⃂ 1600 per child aged 3 to 11 years. A city tax of ⃂ 20.00 per accommodation, per night is charged. A tourism fee is also collected at the property: ⃂ 20.00 per night for the first bedroom, increasing by ⃂ 20.00 per night for each additional bedroom. All mandatory charges listed are based on information provided by the property.

Optional Fees

Optional charges include a buffet breakfast fee of approximately ⃂ 160 for adults and ⃂ 80 for children. The airport shuttle fee is approximately ⃂ 230 per vehicle, with a maximum occupancy of 3 persons. The list of fees and deposits may not be complete, and amounts may not include tax and are subject to change.