Important Tips Hilton Dubai Jumeirah

Check-in and Check-out

Check-in starts from 3:00 pm. Guests arriving late should contact the property directly in advance to avoid possible cancellation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional charges for extra persons may apply and depend on the property’s policy. At check-in, guests must present government-issued photo identification along with a credit card, debit card, or cash deposit to cover incidental expenses. Special requests are subject to availability at check-in and may involve extra charges; they cannot be guaranteed. The property accepts payments by credit cards, debit cards, and cash. Safety measures at the property include a fire extinguisher, smoke detector, security system, and first aid kit. Some outdoor areas such as balconies, patios, and terraces may not be suitable for children; guests with concerns should contact the property in advance to ensure an appropriate room can be arranged. The property confirms that it follows the CleanStay (Hilton) cleaning and disinfection practices. Cultural norms and guest policies can vary by country and by property; the policies described are established by the property.

Check-in Instructions

The property provides airport transfer services for an additional fee. Guests must contact the property with their arrival details before traveling, using the contact information listed on the booking confirmation. Front desk staff greet guests upon arrival at the property. Information supplied by the property may be translated with automated translation tools.

Important Information

Reservations are required for massage services and spa treatments and should be arranged by contacting the resort before arrival, using the contact information provided in the booking confirmation. Only registered guests are permitted in the guestrooms. Connecting or adjoining rooms are available but subject to availability and can be requested by contacting the property using the number on the booking confirmation. Pets and service animals are not allowed at this property. Contactless check-in and contactless check-out are offered.

Fees and Extras

Guests will be required to pay certain charges at the property, which may include applicable taxes: a city tax of 20.00 per accommodation, per night, and a tourism fee of 20.00 per night for the first bedroom, increasing by 20.00 per night for each additional bedroom. All mandatory charges listed are based on information provided by the property. Optional fees include a buffet breakfast fee of approximately 110 for adults and 55 for children, an airport shuttle fee of 195 per vehicle for a roundtrip, and a rollaway bed fee of 120.0 per night. These fees and deposits may not be exhaustive, may exclude tax, and are subject to change.