Important Tips Crowne Plaza Dubai Marina by IHG

Check-in and Check-out

Check-in starts from 3:00 pm. For late check-in, guests should contact the property directly in advance to avoid potential cancellation of the reservation. Check-out is required by 12:00 pm.

Check-in Requirements

Additional person charges may apply and can vary according to the property’s policy. At check-in, guests may be asked to present a government-issued photo ID along with a credit card, debit card, or cash deposit for incidental expenses. Special requests are subject to availability at check-in, may incur extra charges, and cannot be guaranteed. The minimum age for check-in during Spring Break is 18 years. The credit card used at check-in for incidental charges must be in the name of the primary guest on the reservation. The property accepts payments by credit card, debit card, and cash. Cashless payment options are available. Safety features at the property include a smoke detector and a security system. The property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children; guests with concerns should contact the property before arrival to confirm a suitable room. The property follows the cleaning and disinfection practices associated with Clean Promise (IHG). Cultural norms and guest policies may differ by country and by property; the policies listed apply specifically to this property.

Check-in Process

Front desk staff welcome guests on arrival at the property. Information given by the property may be translated using automated translation tools. Guests booking a rate that includes breakfast receive breakfast for up to two adults sharing the same room; additional guests will be charged for breakfast. Guests booking a rate that includes dinner receive dinner for up to two adults sharing the same room; additional guests will be charged for dinner.

Key Information

Pool access is available from 7:00 AM to 7:00 PM. Reservations are required for massage and spa treatments and should be arranged with the hotel prior to arrival using the contact details provided in the booking confirmation. One child aged 6 years or younger can stay free when sharing the parent or guardian’s room and using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions, and guests can use a mobile device to access their rooms.

Mandatory Fees

Guests will be required to pay certain charges at the property, which may include applicable taxes. A deposit of 1000 per night is collected. A city tax of 20.00 per accommodation, per night applies. A tourism fee is charged by the city and collected at the property, set at 20.00 per night for the first bedroom and increasing by 20.00 per night for each additional bedroom. These charges reflect the information provided by the property.

Optional Fees

Optional charges include a fee for continental breakfast of approximately 120 for adults and 60 for children. Late check-out may be available for an extra fee, subject to availability. The fee for a rollaway bed is 150.0 per night. Fees and deposits may not include tax and are subject to change, and the list of fees may not be exhaustive.